Refund Policy

Last updated: 22 October 2026

This policy covers Admita’s paid plans, Admita Plus (billed monthly) and the Admita Season Pass (billed every 6 months), bought on the Admita website. Admita is operated by Core Education For All, Inc., a Delaware corporation (“we”, “us”). It is part of our Terms of Service.

1. Full refund within 7 days

If you ask within 7 days of a purchase and you have not used the paid features yet, we refund the full amount of that payment. “Used” means you used AI beyond what the free plan includes during that time. This applies to your first purchase and to each renewal.

2. After 7 days: cancel anytime

After that, payments are not refunded, but you can cancel at any time and your plan stops renewing. You keep your paid features until the end of the period you have already paid for. To cancel, go to Settings → Billing on the website and choose Cancel plan, or email support@admita.app.

We email you a reminder 7 days before each renewal, so you have time to cancel if you don’t want to continue.

3. Customers in South Korea

If you live in South Korea, you can also ask to cancel and get a pro-rated refund for the unused part of your current billing period at any time, as Korean consumer protection law requires. We work out the refund from the days left in the period, minus any amount the law allows us to keep for the part you have used. The full refund within 7 days in section 1 applies to you as well.

4. How to ask for a refund

Email support@admita.app from the email address of your Admita account, and tell us which payment you mean. We answer within 3 business days. Approved refunds go back to the payment method you used, through Stripe; your bank may take 5–10 business days to show them.

5. Other cases

If you were charged by mistake, charged twice, or couldn’t use Admita because of a problem on our side, write to us and we will make it right. Nothing in this policy limits any refund or cancellation rights that the law of your country gives you.

Paid plans are sold only on the Admita website, not in the App Store or Google Play.

6. Counselor packages

Counselor packages are separate from Admita Plus and the Season Pass. When you choose a package, your card is only authorized, not charged. The counselor has 48 hours to accept. If they decline, don’t answer in time, or you withdraw the request first, the authorization is released and you are not charged.

Once the counselor accepts, you are charged the package price. If something isn’t right, ask for a refund from My counselor while the package is active or up to 30 days after it is complete, and tell us what happened. The Admita team reviews every request and may refund all or part of the price; we email you the decision. Approved refunds go back to your card through Stripe and may take 5–10 business days to show. Section 5 applies to counselor packages too.